Returns & Exchanges
At House of Sunny, we want you to love your conscious wardrobe additions, but if something isn't quite right, we accept returns on unworn items within 14 days of delivery. Please ensure all original tags and sustainable packaging remain intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original biodegradable packaging, ensuring all labels are attached and the garment is in its original condition.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our team receives and inspects your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing